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Tell a Story

By Admin On June 2, 2017 No Comments

In the 1950s polio was the dreaded diagnosis. One Sunday morning back then, Palmer,  my ten-year-old brother, woke up complaining of “a headache or a neck ache, I can’t tell.” Before the day ended, he was diagnosed with polio. Between the rural hospital where he was diagnosed and the polio hospital in Boise, Idaho, he asked Mother, “Will I be a cripple all my life?”

tell a story

“Palmer,” she answered. “I don’t know. We will do the best we can and trust God for the rest.” And they did. Her answer, reflective of the way my parents did life, comforted him and infused me and my siblings with a faith in God.

Recently, a client shared her struggle with “parenting” her adult children. Her well- meaning advice was not well received. She recognized she could no longer treat them as children, but she still wanted to have an influence in their lives.

As I prayed for wisdom for the right response, I thought of my mother. I asked my client if I could share a story, and with her permission, I did. It was one single incident that still today influences my life. As I finished the story, I asked my client, “What story are you wanting to give your children by the way you live your life?” As I waited for her response, I saw a smile slowly spread across her face and a light sparkle in her eyes.

As coaches, we’re in the business of helping people create their stories. Also, as Christian coaches, we are living and demonstrating the impact of God’s story in our lives as we interact with our clients.

Some of us coaches also write. As a writer, one of the basic things we learn is that a story has a beginning, middle and end. Somewhere between the beginning and end there needs to be three arches, where tension builds to a climax and resolves to the satisfaction of the reader.

write a story

The Bible is this way. It tells the History of humankind. “In the beginning God created…” (Genesis. 1:1) and all was very good. We read how humans went from bad to worse until God destroyed all He created, except the only righteous man, Noah and his family. The second climax comes when God sends His son, the Redeemer. In Revelation, a preview of the third climax, all the loose ends are tied up, and history ends to the satisfaction of those who read His story.

The Bible tells many stories of people like you and me, how they interacted with Him, following or rejecting Him as they chose. We learn their conflicts, their questions, their doubts, and the consequences of their choices.

As coaches, we know questions prod a client to think beyond the boundaries of their own thinking. The what, when, how and occasionally the right why questions most often are our main tools, but not the only tools. Sometimes people need a story to identify with.

Your life is full of stories and maybe it’s time to pull them forward, dust them off and have them ready to use. Peter in his first letter says this:

“…Always be prepared to give an answer to everyone who asks you to give the reason for the hope that you have. But do this with gentleness and respect.” I Peter 3:15.
It’s something to consider.

  • Think about the people who have directly influenced your life? What was their story and how does it influence you?
  • Who are the people whose stories you have learned through books or movies have impacted your life, and in what way?
  • What specific characteristics did they exhibit that you want to develop?
  • What specific characteristics do you want to avoid?

Lila Shelburne is an author and professional life coach. She received her coach training through Erickson College and is a member of CCNI. She and her husband served as missionaries in Alaska before authoring two books. She is a certified biblical counselor, Christian life coach, and Bible teacher. Married over 40 years, she is mother of three and G-mother of five. Lila is victorious in grief over the loss of her daughter by murder. She particularly enjoys coaching individuals in spiritual growth, finding purpose, and finding life after grief from loss or trauma. Visit  lilashelburne.com for more information.

Direct Communication: Powerful and Unnaturally Natural

By Admin On May 11, 2017 No Comments

Early in my coach training, a mentor told me that the coaching conversation is not a “natural” conversation. She said this when I pushed back on a suggestion that she was making to help me improve my coaching. My pushback was that it (whatever she was suggesting) ‘didn’t feel natural.’ Through research, I learned that she was right…mostly. In fact, her suggestion was one of the most natural coaching “rules” or “techniques” to which master coaches overwhelmingly adhere. To this day, I don’t wholeheartedly embrace the technique, but I understand why it’s used. In real-world conversations, the technique is utterly unnatural.

Fast forward four years, and the rules, techniques, and principles of real coaching still challenge me. Take Direct Communication for example. It is the International Coach Federation’s (ICF) seventh of eleven core competencies. Next to the 80/20 rule of communication (where the coach listens 80% of the conversation and talks 20%), Direct Communication is in my opinion, one of the most unnaturally natural tools in a coach’s arsenal. Our clients can flourish when we master this competency.

The ICF defines Direct Communication this way: ability to communicate effectively during coaching sessions, and to use language that has the greatest positive impact on the client. The ICF further defines the competency of Direct Communication with five additional points of clarification.

You can visit the ICF website to read those five additional points of clarification. However, I have summarized the five points for you in a fun way that may be easier to recall.

  • Say what you mean, mean what you say, get to the point, and don’t take all day.
  • Use your insights and your words to reflect clarity; hold the mirror up to your client and remind yourself, this is not about me.
  • Stick to the agenda, it is your client’s call; follow their lead and don’t drop your ball.
  • Mind your manners in all you say and do; be professional in speech and remember who hired whom.
  • A word-picture is worth a thousand and three score; analogies and metaphors inspire your clients to explore and learn more.

As Christian coaches, we are often looking for Bible verses under which we can submit all aspects of our coach training. Here’s one that I think speaks to Direct Communication:

But I say unto you, That every idle word that men shall speak, they shall give account thereof in the day of judgment (Matthew 12:36).

As coaches, we spend the majority of our time listening to clients. When it’s time to offer Direct Communication, let’s do so in a way that honors our client’s agenda, time, and the coaching profession in general. Let’s also provide Direct Communication in a way that honors the power of words and our accountability to the words we use.

L. Marie Trotter, PCC, CPLCMarie Trotter is a business writer, book and magazine publishing expert, speaker, radio host, and trained life coach. She received her coach training through Erickson College, and she is a PCC member of the International Coach Federation. Her coaching niches are author and book development, community and organizational capacity building, leadership development, and communications. Marie is the founder of L.A.M.P. Sessions (Leadership Accountability Mentorship and Prayer), which connects and trains Christian women in leadership. Marie is currently the CCNI President-Elect.

4 Powerful Truths About Establishing Trust

By Admin On April 6, 2017 No Comments

One of the most essential elements of effective coaching is creating an environment of trust between the coach and the client.  Trust empowers a client to explore deep and perhaps difficult issues in their lives and to share them without fear of being judged. This is the foundation for self-discovery, new insights and actions that achieve desired outcomes.

trust in coaching

Trust goes both ways. The coach also has to trust the client to speak the truth, and believe in the client’s capability and resourcefulness to design their path forward and to make good choices. Without mutual trust, a healthy relationship cannot be sustained.

During one discovery conversation, a client openly admitted her inability to trust others. She felt betrayed repeatedly by the people closest to her and had built a strong wall around her real self, not trusting anyone. She came to coaching because she realized she was now trapped behind that wall, constantly living behind false faces. In the many conversations that followed, I learned much about building trust and the cost of losing it.  Here are four simple but powerful truths about establishing trust:

  1. Trust must be earned. We might assume trust is automatically gained through our coaching agreement where the coaching process and confidentiality are outlined. Not so.  Establishing trust takes time and is earned in seemingly small ways like  respecting the client’s time, following through on commitments, or quickly clarifying a misunderstanding.
  2. You must be worthy of trust. This is a character challenge for the coach. You must genuinely be in the client’s corner. You must genuinely believe in her capacity to accomplish her goals and become who she dreams of becoming.  It also means things like respecting the client’s right to privacy both inside and outside of the coaching conversation. Coaching is not just what we do but it is who we are, and clients discern our authenticity or lack of it.
  3. Speak the truth, in love. Direct communication is a coaching competency that encourages us to speak up about what we observe in the client, but the Scriptures also tell us to speak truth in love (Ephesians 4:15). We don’t sidestep the truth, but we offer it in a manner that shows respect for the client and honors the Lord.
  4. When trust is broken, make it right. We inevitably make mistakes.  We must acknowledge what we did (be specific), sincerely apologize, then make it right.  I love what Keith Webb said about apologies in his blog post, 5 Steps To Strengthen Relationships After Messing Up:

“Saying ‘sorry’ is easy, because we often have unspoken thoughts that follow:  ‘I’m sorry… (you are being so sensitive right now),’ or ‘I’m sorry… (I got caught doing this).’  I prefer the two words, ‘I apologize’…” I believe the words “I apologize” shows ownership of one’s action.”

Take note of your own approach to establishing trust the next time you meet with a new client. Where might you need to hone this skill? What could you do differently? It’s worth the effort!

Cathy LeeCathy Lee of Cathy Lee Coaching is a Certified Professional Life Coach, receiving her ACC credential through the International Coach Federation and her CCC through Christian Coaches Network International. Cathy has enjoyed a diverse career, filling leadership roles in a variety of organizations. She successfully led a multi-million dollar business unit for a global leader of enterprise data, analytics and software solutions, serving Fortune 500 companies in the US and UK.  As an entrepreneur, Cathy launched her own business consultancy, providing executive coaching, organizational training and public speaking.  She is currently the CCNI Director of Membership.

Working Alone and From Home as a Christian Coach

By Admin On April 6, 2017 No Comments

I suspect that, like me, most of CCNI members work from home and are solopreneurs. In the member survey completed last fall, only 6.78% of our members reported working as internal coaches with an organization. I began thinking, what impact does working alone and from home have on our businesses?

working from home as christian coach

Here is a small sampling of what I have learned in six plus years of working alone from home:

  • As an introvert, I like the comfort and quiet of home. With no commute time or traffic to tie me up, I should have lots of time, right? Actually, days fly by fast and often too fast to get everything done.
  • After long periods on the phone or Skype with clients, I’m happy when my wife returns so we can catch up with one another and get away from the tedium of business.
  • Sometimes I miss having an office team to do my information technology, accounting, scheduling and event management duties, all of which demand lots of time and energy.
  • Although there are fewer interruptions (no chatty co-workers dropping by my office) I often miss having someone nearby to bounce thoughts around and to help me process ideas.
  • I’ve never gotten as organized in my converted spare bedroom office as I did when I had a full-time office. (Too much stuff)
  • It is easy to get distracted by phone calls to my home number. (Who knew how many times telemarketers and scammers called each day?)
  • Because I don’t have to go to an office for what others see as real work, I get asked to do lots of volunteer things at my church where I’m very active already. (Mostly they want my help during business hours) For me, because I care, it is very hard to say “No.”
  • Working alone and from home is a lot tougher than most of us think. It requires focus, discipline and the ability to balance life well.

Now it is your turn. What is the best advice you’d give a fellow Christian coach to help him or her succeed while working alone and from home? I’d love to hear your tips on how you manage working alone and from home.

You can leave a comment on our Facebook page or in the CCNI LinkedIn group. You never know who your tip might help! Let’s compile a list of tips, tools and resources that we can all use to improve our businesses.

As your board, we all deal with the same kinds of issues in how we serve our members well. It is a responsibility we take seriously. Lots of good stuff is going on behind the scenes.

Keep doin’ the works…


Kelly E. McClellandKelly McClelland, CCMC, CJSS


Building Partnerships Through Trust

By Admin On April 6, 2017 No Comments

Trust is one of the most important building blocks of a relationship.  Whether it’s a friendship, a romantic relationship, or a business relationship, trust allows all parties involved to feel at ease and safe with one another.

Establishing Trust and Intimacy

Trust allows us to share our genuine selves with others without fear of being judged or ridiculed.  It also enables us to depend on one another and put confidence in our relationships.

Trust is earned.  When entering into a new relationship, we usually do so with a certain degree of guardedness.  We don’t immediately share our innermost thoughts and feelings, and we don’t allow ourselves to be vulnerable until the other person in the relationship has made us feel safe enough to do so.

Trust within your relationships with your coaching clients is just as important as it is in your personal relationships. The International Coach Federation identifies “Establishing Trust and Intimacy with the Client” as one of their core competencies. There are several ways to build a solid foundation of trust with a client. I’d like to review a few that I believe are critical for us as coaches when working with clients.

Be Genuine – Isn’t it refreshing to meet someone and immediately feel there is something so genuine, open, and “real” about the person that we are encouraged to be “real” with them too?  We walk away thinking, “Hey, this person really gets me!”  How do you demonstrate a genuine interest in your client?

Be Honest – Let’s start with the importance of covering the coaching agreement in detail – in written form and verbally before they sign.  Talk through the agreement. Engage the client in building the partnership.  At Christian Coach Institute, we train our students to cover the agreement before the client signs and before the client pays.  Help the client understand exactly what they can expect from you and what you expect from them.  What do you do to demonstrate honesty when building your coaching partnerships?

Be Respectful – Another way to build trust with your client is through a consistent demonstration of respect for their way of thinking, speaking, and “being.” Give them permission right up front to be authentic.  Your client wants to know, “Is it safe to be me when I’m with my coach?”

“Love each other with genuine affection, and take delight in honoring each other.”
Romans 12:10 (New Living Translation)

When a client comes to you for coaching, they are not only looking for help with the direction of their lives and achieving their goals.  They are also looking for someone they can trust and open up to without fear or hesitation.  The best coaches get to know their clients on an intimate level, learning their fears and failures, as well as their dreams for the future.  Therefore, it is our privilege and responsibility as their coaches to handle that information properly and develop a deep sense of trust and safety with our clients.

As Christian coaches, we are acting on behalf of God.  We are using the gifts He has blessed us with to coach and help others.  And by using our gifts faithfully, honestly, and with trust we not only help our clients, we honor God as well.

How do you establish trust in your coaching relationships?
When does building trust in coaching relationship begin?
How do you know if your client trusts you?

Janice LaVore FletcherJanice LaVore-Fletcher, PCC, CPCC, CMC is Founder and President of Christian Coach Institute and has a passion for helping coaches become confident, competent, and courageous coaches who are well prepared to step out boldly to do the work they feel GOD is calling them to do.  She is the Master Coach Trainer and her Certified Professional Life Coach course is accredited by ICF for 80 ICF Coach Specific Training hours and includes 5 ICF Group Mentor Hours.  Janice is also a Certified Mentor Coach, a Gallup Certified Strengths Coach and a commissioned Stephen Minister.  She shares years of knowledge and experience with her students.  Learn more about courses offered at www.ChristianCoachInstitute.com.

The Journey Is The Destination: Why Coaching Begins with Establishing Agreement

By Admin On March 3, 2017 No Comments

When I get on an airplane, my sole purpose is to get to the destination.  I look for the fastest route possible with the least amount of effort.  In most travel, I don’t believe the journey is the destination.

As coaches, we can treat Establishing the Coaching conversation Agreement like a flight – get it over with as fast as possible and move on to the REAL coaching.  This is a mistake.

Establishing a Coaching Agreement

Many coaches, anxious to help, go with the first thing the client says.  Maybe they ask a clarifying question or two, but Establishing the Coaching Agreement, tends to be a cursory affair.

This is detrimental, since the Coaching Agreement sets the stage for all that will happen in the remainder of the coaching conversation.

It’s pretty safe to say that if you’re not exploring and establishing the coaching conversation agreement for at least 5 minutes, then you’re starting on the wrong track.  A shortened agreement setting stage almost guarantees the topic is problem-focused, external to the client, and not going to be transformative.

An in-depth coaching agreement conversation will result in transformative topics that are by definition internally client-focused.

Here’s an example.  The client wants to talk about time management.  If you settle the coaching agreement on how to manage her schedule, you’re working on an external problem and will likely come up with some how-tos that may or may not help.  But if you explore the client’s relationship to her schedule for a while, you may together discover she has a role in constantly overbooking herself, or she finds it difficult to say no, or she doesn’t want to miss out on any opportunity.  Each of these are internal, client-focused coaching agreements that are more likely to be transformative than scheduling how-tos would be.  If you take the time up front, you can surface these transformative topics from the beginning.

Here’s a 3-step process that will help you and your client establish more meaningful coaching conversation agreements.

  1. Go broad. Ask, What would be most helpful for us to focus on today? Then ask clarifying questions that go beyond informational questions.  Ask evocative questions that focus on the person, not the problem.  What causes you to do that?  What do you gain by not changing?  What are you protecting yourself from?  What are you noticing?
  1. Go interior. Ask, What makes this meaningful for you right now? Draw out their motivations and their emotions around the topic.  Why the urgency now?  What will happen if this doesn’t get solved?  What changes does the client need to make?  What emotions are they experiencing?
  1. Go measurable. Ask, What results would you like to take away from our conversation? Pin down the Outcome to something that can be measured.  Not just, “explore XYZ.”  Make it, “explore why I find it difficult saying no, and create a couple strategies to change it.”

You can see with these questions, Establishing the Coaching Agreement could easily go 5-10 minutes of an hour appointment.  By doing so you’re trading time for depth and meaning.  Coaching doesn’t begin after you have Agreement.  The Agreement setting process is essential coaching.

Join Keith Webb on March 14th at 1pm EST for our Core Insights Series 2017: Establishing a Coaching Agreement. This webinar is free for CCNI Members.

About the author:Keith Webb Keith E. Webb, DMin, PCC is author, speaker, and consultant specializing in leadership development. He is the founder of Creative Results Management, a global training organization focused on helping ministry leaders multiply their impact. For 20 years, Keith lived in Japan, Indonesia, and Singapore where he designed and delivered leadership development programs to leaders around the world.

He is the author of The Reflective Journal for CoachesCoaching in Ministry, and The COACH Model for Christian Leaders. Keith is the immediate past-President of ICF Washington State and lives near Seattle with his wife and their two children. He blogs at keithwebb.com.

A Word of Encouragement from CCNI Board Member Donna Duren

By Admin On March 3, 2017 No Comments

And so I am sure that God, who began this good work in you, will carry it on until it is finished on the Day of Christ Jesus.  Philippians 1:6 Good News Translation (GNT)

Donna DurenIn my coaching business, XtraordinaryLiving.com, I tightly hold to the encouragement penned by the Apostle Paul to the Church at Philippi.  As I begin a client’s journey with me, I am reminded of the verse in Phil 1:6.  In my practice, I primarily work with those who have been impacted by addiction, either their own, or that of a loved one.  My family was one of these who lived with addiction.  Our dependencies were spread across the realm, from drugs, alcohol, prescription medications, work, food and relationships.  Each one played out differently, with one ending tragically in the death of my older brother at the age of 33 to acute alcoholism.  This was the beginning of my own story of recovery, and recognizing the insanity that surrounded me as I grew from a child into adulthood.

My addiction of choice is food and relationships.  As I am sure you can imagine, this works great when you are a born again Christian continually celebrating food in our fellowships.  And, we all know giving everything to everyone else is considered “Godly”.  God had to break me as only He can.  After years of peeling back the onion, I am confident:

“Because of Christ’s redemption, I am a new creation of infinite worth. I am deeply loved, I am completely forgiven, I am fully pleasing. I am totally accepted by God.  I am absolutely complete in Christ. When my performance reflects my true identity in Christ, that reflection is dynamically unique.  There has never been another person like me in the history of mankind nor will there ever be.  God has made me an original, one of a kind, really somebody!” (Search for Significance:  Robert McGee)

This message is how I pray my clients will hear as I engage fully with them, actively listening, affirming what they say and allowing them to peel back the onion of their own life.  It has been my experience working in Recovery ministries for nearly 25 years, that recovering people are sometimes hanging on to their sobriety by their fingernails.  Even though they are clean and sober, they have not grasped the extraordinary life that God has ordained for them.  What a gift it is to know that God is not finished with my client, or with me, that he is allowing me to participate with Him as He continues to do the work in them.

My prayer for all my fellow coaches out there is to not be discouraged.  May you have this hope:  That God who began this good work in you and will carry it on until it is finished on the Day of Jesus Christ.  This day we will all rejoice together in the presence of our King.  Starting each coaching session with this assurance makes such a difference for me, as I pray it does for you.

Allow me to share with you a song by Mercy Me, that sums up my heart for you and for your clients.


About the Author: Donna Duren is a Certified Professional Life Coach along with decades of real life experience.  She attended Word of Life Bible Institute and holds a degree from Cedarville University. Donna’s experience includes working with people around setting healthy boundaries, understanding personality, dealing with food issues, and coping with codependency/relationship issues. In all this, she loves to walk alongside people as they discover their true value in Christ. Donna is currently a CCNI Board Member and Marketing Director.

The Christian Coaches Network International Welcomes New Board Members

By Admin On February 3, 2017 No Comments

The CCNI Board of Directors Welcomes Its Newest Members, Forming Its Largest Board To Date  

CCNI Board of Directors

During January 20-22, 2017, the CCNI Board of Directors met in Orlando, Florida for its second annual board retreat and meeting. The entire CCNI Board was in attendance totaling 10 members; the largest in our history. Board members are pictured above from left to right in top row:  Director, Strategy: Angela J. Herrington, LSCC; Secretary: Mary-Margaret Armstrong, CAE, CMP;  Director, Marketing: Donna Duren, CPLC; President: Kelly E. McClelland, CCMC, CTTCC, CJSS. In the bottom from left to right: President-elect: L. Marie Trotter, PCC, CPLC; Director, Membership: Cathy Lee, ACC, CCC, CPLC; Director, Credentialing: Karen Hendrix, MBA, ACC, CCC; Immediate Past President: Dr. Michael J. Marx, MBA, EdD, PCC; Director, Education Enrichment/Point of Need: Paul D. Olmstead and Treasurer: Karen Kornik, ACC, CPLC. It was a blessing to fellowship and pray in addition to strategize new ideas for 2017.

The CCNI Board of Directors are pleased to announce that the top three initiatives determined at the January strategic planning meeting for 2017 will be:

1. community engagement
2. helping members with client acquisition
3. business building services

Below are introductions from CCNI newest  board members, L. Marie Trotter, Angela J. Herrington, Paul D. Olmstead and Karen Hendrix. Please help us welcome them by commenting on this post!

President-Elect: L. Marie Trotter, PCC, CPLC

President-Elect: L. Marie Trotter, PCC, CPLC

Hello Christian coaching community!

I am a print media expert and Professional Certified Coach (PCC).

I have worked as an editor and writer for over 15 years, and received my coach training in 2009 through Erickson College. I became a PCC through the International Coach Federation in 2014. My coaching niches are author and book development, community and organizational capacity building, communications, and leadership development. I earned a BA in Professional and Technical Writing from the University of Arkansas at Little Rock, and a MS in Leadership and Ethics from John Brown University.

As followers of Jesus Christ, we have the capacity to be excellent in everything we put our hands to, granted we seek to please God in our efforts. The Lord gave me a tagline for my business, and it really ministers to me. The tagline says, “Life. It’s not about you. But, you can be amazing in it.”

Everything is about God. If we yield to that truth, the Lord can use us in mighty ways. CCNI gives us a platform where we can be amazing in coaching– learning and growing in the field– while also accepting that at the end of the day, it’s not about us. It’s about God and what He chooses to do through us for others. Let’s work together to make 2017 a year we can be proud of together.

Greetings Fellow CCNI Members!

Paul D. Olmstead

Director, Education Enrichment/Point of Need: Paul D. Olmstead

My wife and I are missionaries with New Tribes Mission, and I serve as NTM’s Training Facilitator and Coach for our new and veteran missionaries raising support to go to/back to their field of service.  My wife, Susan, serves as an Administrative Assistant in Personnel.

I am excited to join CCNI’s Board of Directors.  I view it as an excellent opportunity to give back to the CCNI community.  A community that has helped me better understand Coaching in general, and Ministry Coaching specifically over the past three years.

I know the past year has brought some changes to CCNI.  Two of those changes – we are now a 501(c)3 non-profit corporation, and we have expanded our Board of Directors.  I believe both of these will help us better serve each other and our clients in 2017–and years to come.

My role as a CCNI Board Director is to provide educational enrichment opportunities to help us better serve our clients.  I will also be helping to move forward the continued launch and management of our CCNI Point of Need initiative.

What can you expect from me as your Director of Educational Enrichment in 2017:

  • Review and understand what we currently offer (CCEUs, Masterminds, etc.).
  • Serve as Melodee’s backup for facilitating our webinars, and understand our scheduling process, etc.
  • Consider what educational offerings we should continue with, change, do away with, or add for 2018.

We will be seeking your input regarding this later in the year.

  • Consider what we can provide (tools, workshops, etc.) that will help us generate new clients for our coaching businesses this year. We are forming a subcommittee for this initiative.  If you have input or would like to volunteer to serve this year, please email me (paul_olmstead@ntm.org).

Again, I am excited about what the Lord is going to do in and through CCNI, our new Board of Directors, and through you in 2017.  God bless.

Welcome to 2017, CCNI’s most exciting year to date!

Angela J Herrington, LSCC

Director, Strategy: Angela J. Herrington, LSCC

I’m honored to be a part of your leadership team and bring oodles of online business and coaching experience to the organization.

As a full-time life and digital strategy coach for Christian entrepreneurs, I teach coaches, authors, and business owners how to leverage blogging, social media, and tech in their businesses. I help clients create a streamlined system that helps them automate where possible and do more of what they love.

You should also know I’m passionate about spreading Christian encouragement online through social media and blogging. It’s my #1 calling and in addition to my coaching platform, I run two online women’s ministries that do this every day. Each month we reach over 300,000 people in 40+ countries through social media and I love creating a safe place online where women can ask hard questions about life and faith without fear of bullying or isolation. My dream is that CCNI’s online presence will grow into the same type of space for all kinds of Christian coaches.

After spending three days at the annual planning meeting I’m excited to share that we are bringing you new tools, tips, and trainings to help you grow your coaching business. Later this year we will be rolling out some new easy to use member resource pages chock full of free and low cost tools to manage your coaching business. Our website and social media platforms are also getting a makeover to make them easy to use and easy to share with your coaching friends.

As a board member, my 2017 goals are to help you build a sustainable coaching business, leverage our soon to be updated online presence to bring in more members, and to help CCNI become the go to resource for all things Christian coaching.

I’m honored to be a part of this highly talented team and look forward to meeting many of you this year!

Feel free to pop over to my websites or social platforms and say Hello!

Karen Hendrix, MBA, ACC, CCC

Director of Credentialing: Karen Hendrix, MBA, ACC, CCC

Karen believes that each one of us is placed on this planet with God given gifts, personalities, core values as well as life and educational experiences that allows us to bring something to the world that no other individual can bring. She believes it is our joy and our duty to explore what that uniqueness is and to serve for the betterment of humanity by sharing our uniqueness. One way I contribute is by teaching and mentoring new coaches as they have the opportunity to go out and reach others. As a human being, she contributes by affirming and empowering others to live in alignment with their purpose.



Indeed, it is an exciting year for CCNI! Please leave a comment below to welcome our newest board members or to let us know what you think about our direction for 2017.

Coaching Presence – What’s It All About?

By Admin On February 3, 2017 No Comments

Most of us remember with fondness those teachers who made a positive impact on us (and maybe more teachers who didn’t!). For me in Year 11, it was my Science teacher who encouraged me to keep going after an epic fail in my Geology mock exam. His teaching style, different than most at that time, was discovery oriented and coupled with his belief in my ability to succeed, encouraged me to persevere. He wrote the most humane and encouraging end of year report of all time, securing my loyalty and determination. He was also rather cool and drove a smart, racing green sports car!

Later, whilst in a challenging role as Head of Science in an overseas school, my new Head Teacher noted my struggle, recognised elements of self-doubt and issued me an open invitation: visit and talk anytime Lisa, my door is open always. Really. And it was. And I did. She had a presence and way of being which was unique. She wasn’t a dynamic speaker, she didn’t have a vibrant, extrovert personality and she wasn’t cool or hip: instead she was genuine to the core, with an authentic way of being treating everyone as people of intrinsic worth, dignity and value.

teacherWhat is it about such educators that leads to this positive and lasting impact?  Many appear to have some of the qualities Goleman refers to as emotional intelligence: empathy, communication and self-control.

They usually prefer to be the catalyst in others’ lives and often have that precious and rare attribute humility which is evocative and powerful to move others forward. There’s a high degree of respect for each person, of affirming others contributions and of desiring to unlock potential.

The International Coach Federation’s (ICF) coaching competency Coaching Presence highlights these people as “being fully conscious and creating spontaneous relationships… employing a style that is open, flexible and confident” and which Carl Rogers refers to as a “way of being” of the coach. Whilst trusting the coaching process and regarding the coachee as creative, resourceful and whole are crucial components of good coaching, “presence” and a “way of being” of the coach can be more effective in moving people towards their goals.

And then of course we know the wonderful presence of Emmanuel: God with us. As believers in Christ, led by the Holy Spirit, we are full of His Presence and bring Him to our coaching interactions. Leaning into Him we can discern His direction and pray for our clients. In His presence is fullness of joy!

As a Mentor Coach to new coaches I often say: stop doing coaching and start being a coach. It’s hard to explain the difference but once experienced it’s a way of growing ourselves and our coachees too. So, is this presence taught or caught? Is it learned or innate? Some coaches have that natural ability to ‘be’ a coach rather than ‘do’ coaching more than others. Regardless, it is an attribute worth spending time on developing and as teacher coaches we have opportunities to explore more and ask ourselves:

  • How can we learn from those coaches who have this coaching presence or way of being?
  • How might it promote coaching interventions in our schools?
  • What can we do to better to understand how we are perceived by others?
  • How might you bring His presence more fully into your coaching conversations?
  • What might God be asking of you as a coach this year?

Lisa’s Challenge: What is one thing you can do this week to move into a place of being rather than doing coaching in your organisation?

Lisa Face, Christian CoachAbout the Author – Lisa Face of Lisa Face Coaching: Lisa’s coaching services include: professional coach training, leadership and career transition support via workshops, group coaching and one to one coaching. She is an ICF Certified Coach specialising in Christian Life and Leadership Coaching and a Board Director with UK ICF. Her heart is to use coaching to support leaders and professionals across diverse sectors, including Christian leaders, to equip them to lead and serve from a solid foundation and in so doing help grow the kingdom of God through their workplace ministries.
Learn more www.lisaface.com or email:lisafacecoach@gmail.com

REFERENCES: Core Competencies, https://coachfederation.org/files/FileDownloads/CoreCompetencies.pdf
Rogers, C (1995) A Way of Being, Houghton Mifflin Harcourt 1995 (reprint 1980)

Helping Our Clients Find God’s Purpose: ICF Competency #8 Creating Awareness

By Admin On February 3, 2017 No Comments

Creating Awareness—Ability to integrate and accurately evaluate multiple sources of information and to make interpretations that help the client to gain awareness and thereby achieve agreed-upon results. (ICF Competencies)

One of the things I like most about being a Christian coach is the freedom to apply our faith within our coaching.  I prefer to view the world through the lens of Scripture.  I especially enjoy thinking of how the ICF competencies align with my Biblical worldview.  One way that I explore how that is possible is to do word study around the keywords of each competency.

In this brief article I will share some thoughts I gleaned about creating awareness.

Creating made me think of a key verse for Christian coaches, Eph 2:10 NKJV.

“For we are His workmanship, created in Christ Jesus for good works, which God prepared beforehand that we should walk in them.”

This verse reminds me that each individual is uniquely created by God, our Creator.  We are his workmanship.  The New Living Translation translates that phrase as, “For we are God’s masterpiece.”  What can we do to help our clients think of themselves in that new light?

It is also clear that each of us is created for a purpose; good works that God made ready for us to accomplish.  As this thought rolled around in my brain, the Holy Spirit stirred up questions,

What are those good works that are prepared for me?  How will I accomplish them?  What are the ways God created me to do this?”

This questioning marks the beginning of a desire to become aware of our God-given talents, abilities, strengths, experiences and the important way God has planned our walk!  As a Christian coach, I want to fan that desire to become aware.  I want to be a partner and help clients fulfill their unique calling.

When I looked up the word translated aware and how it is used in the Bible, I focused mainly on the New Testament usage.  Depending on your favorite translation and verse, that word is usually ginosko in the Greek.  Here’s a challenge to you… drill down in Strong’s and Vine’s New Testament Words and plumb the depth of meaning around that word ginosko.

I found several verses which show how Jesus was aware of His surroundings and even the thoughts and intentions of others.  Wow!  Help clients become more aware of the world and people around them as that can lead to greater insights, growth, and impact.  Believers must strive to be like Christ and He was aware!

In your private devotional times, in this coming year, I want to encourage you to work through the ICF Competencies.  Take on one per month, ponder the words and apply a Biblical worldview.  Find Scripture with the help of the Holy Spirit and your favorite online tools and apps!  See what God shows you about how to inspire your clients with encouragement and edifying Christian coaching as you apply your faith to your sessions.  Enjoy the journey!

Kelly E. McClellandAbout the Author: Kelly E. McClelland is the current president of the Christian Coaches Network International.  In November 2010, Kelly launched Transition Time Coach, LLC  based in Orlando, Florida. There he focuses on helping missionaries, ministers and ministry staffers navigate life and career transitions. His passion is helping believers discover who God created them to be so they can live out their unique calling and purpose with the help of the Holy Spirit. Kelly is a Certified Career Management Coach, Certified Tough Transition Coach, and Certified Job Search Strategist.



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